Privacy Policy
Last updated: January 2024
This Privacy Policy describes how cypress-rhythm collects, uses, and protects your personal information when you use our website and services. By accessing our website or engaging with our services, you consent to the practices described in this policy.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact details when you submit enquiry forms
- Email address for communication purposes
- Information about your language learning goals and preferences
- Payment information when you purchase services
- Feedback and correspondence you send to us
We also collect certain information automatically when you visit our website, including browser type, IP address, pages visited, and time spent on pages.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Deliver the language learning services you have requested
- Send you updates about your programme and relevant communications
- Improve our website and services based on usage patterns
- Comply with legal obligations and protect our rights
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in operating our website and delivering services
- Professional advisors such as lawyers and accountants where necessary
- Authorities when required by law or to protect our legal rights
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal information is no longer required, we securely delete or anonymise it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to object to or restrict certain processing activities
- The right to data portability
To exercise any of these rights, please contact us using the details provided below.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
cypress-rhythm
Suite 412, 88 George Street
Sydney NSW 2000
Australia
[email protected]